Customer Support Software
Customer support software helps businesses manage inquiries, tickets, and communications across multiple channels. Find EU-focused solutions that prioritize GDPR compliance and data privacy for European companies.
6 products found Searching…
Userlike
Customer SupportUserlike is a live chat and messaging platform enabling businesses to communicate with customers via website chat, WhatsApp, Telegram, and more. It offers chatbot integration, a unified message center, and is GDPR-compliant, hosted in Germany.
Liveagent
Customer SupportLiveAgent is a multichannel customer support platform unifying emails, live chat, voice calls, and social media into a single interface. It features a ticketing system, call center tools, knowledge base builder, and CRM integration to streamline support operations.
Callbell
Customer SupportCallbell is a multi-channel messaging platform that lets businesses manage customer conversations from WhatsApp, Instagram, Facebook Messenger, and Telegram in one shared inbox. Teams can collaborate, assign chats, and automate responses to improve customer communication.
Deskhero
Customer SupportDeskhero is an AI-powered email support tool that integrates with Gmail or Outlook to suggest contextual replies using customer history, knowledge base content, and Shopify data. It helps support teams respond faster while keeping humans in control of final replies.
Trustpilot
Customer SupportTrustpilot is a consumer review platform where users can read, write, and share reviews about businesses. It helps companies manage their online reputation and enables shoppers to make informed purchasing decisions based on authentic feedback.
Fider
Customer SupportFider is an open-source customer feedback platform that lets teams collect ideas, enable users to vote on feature requests, and prioritize product improvements. Available as a hosted service or self-hosted solution.