Customer Support Software
Customer support software helps businesses manage inquiries, tickets, and communications across multiple channels. Find EU-focused solutions that prioritize GDPR compliance and data privacy for European companies.
8 products found Searching…
Userlike
Customer SupportUserlike is a live chat and messaging platform enabling businesses to communicate with customers via website chat, WhatsApp, Telegram, and more. It offers chatbot integration, a unified message center, and is GDPR-compliant, hosted in Germany.
dagmor.app
Customer SupportDagmor gives contact centres control of recorded-call review from start to finish. Its Call Log keeps each original recording name, audio and transcript together, so a reviewer can read a call before listening. Teams use their own scripts or draft one from real calls, then review the findings by hand. Agents see Hero Scores; managers get conduct, coverage and trend reports. Analysis catches what customers actually said between the survey ticks and scores. A team can skip the review screens entirely: send recorded calls and receive finished reports. The first eligible campaign is free if the customer stops there; later campaigns cost €0.04 per recorded minute, rounded to the nearest euro, with Calls and Analysis included.
tobachat.nl
Customer SupportTobachat is a WhatsApp Business API platform for customer communication, used by businesses in any country. Teams answer customers in a shared WhatsApp inbox, set up automations and flows, let an AI agent reply to common questions, manage contacts and opt-in, use message templates, send campaigns and collect reviews. It connects to other tools through integrations. There is a free plan; paid plans start at EUR 29 per month. Meta WhatsApp message fees are charged separately.
Liveagent
Customer SupportLiveAgent is a multichannel customer support platform unifying emails, live chat, voice calls, and social media into a single interface. It features a ticketing system, call center tools, knowledge base builder, and CRM integration to streamline support operations.
Callbell
Customer SupportCallbell is a multi-channel messaging platform that lets businesses manage customer conversations from WhatsApp, Instagram, Facebook Messenger, and Telegram in one shared inbox. Teams can collaborate, assign chats, and automate responses to improve customer communication.
Deskhero
Customer SupportDeskhero is an AI-powered email support tool that integrates with Gmail or Outlook to suggest contextual replies using customer history, knowledge base content, and Shopify data. It helps support teams respond faster while keeping humans in control of final replies.
Trustpilot
Customer SupportTrustpilot is a consumer review platform where users can read, write, and share reviews about businesses. It helps companies manage their online reputation and enables shoppers to make informed purchasing decisions based on authentic feedback.
Fider
Customer SupportFider is an open-source customer feedback platform that lets teams collect ideas, enable users to vote on feature requests, and prioritize product improvements. Available as a hosted service or self-hosted solution.